COVID-19 caused a huge shift in the business world because they’ve had to rework how customers shop and purchase products and services in a safe way. This has caused a spike in e-commerce opportunities and established the need to examine user experiences online.
In October of 2013, Snapchat came out with a new feature: Stories. Since then, stories have become one of the most popular ways to use social media, leading to other platforms following suit, like Instagram, Facebook, and even YouTube.
Perhaps one of the most interesting and talked about changes to navigate from COVID-19 is the new restrictions on sporting events. Although select sports leagues are playing again, the maximum number of people allowed to gather at events has created a change in game day culture, especially relating to the food and beverage industry. Despite these changes, there are still die hard fans that are committed to cheering on their teams, whether that’s in person or from home.
Many of us have been working from home for a while now due to COVID-19 restrictions. Although working from home has its benefits, it also presents challenges in getting your job done. In an attempt to solve this problem, there has been an increase in the number of work from home apps to choose from, making people wonder which ones are the best.
Consumers are often looking to save time and money, and engage with brands, or shop with companies they feel loyalty toward. Businesses have come up with a variety of methods to benefit their brands as well as their customers’ bank accounts, thus creating the rewards and loyalty programs, coupons and discounts, and giveaways we all know and use today.
